The Enchanted Florist - Unprofessional owners! Overcharging, and mortifying flowers.~

Batavia, New York 0 comments

I ordered the flowers for my daughters 1st prom from Enchanted Florist's website on 5/19/13 to be delivered on 5/23/13.The corsage was supposed to be item W47-4738/FTD Sweet Sunshine wristlet, bright red, orange, & yellow roses with greenery & little topaz accents attached to a grosgrain ribbon covered "bracelet", absolutely beautiful & perfectly matched her dress.

The boutonierre was item W22-4680/FTD Sunset Dream which had an orange rose w/a touch of red at the tips, a small reddish-pink flower, a pink rose, & greenery. Because he was wearing a pink vest & tie under his tux & her dress had swirls of yellow, pink, red, & green, a true 1 of a kind, finding something that tied the 2 together was tricky. Unfortunately, I live in Florida & my daughter lives in NY, I couldn't make it up there for 1 of her most memorable lifetime moments, this was my gift to them, giving me a little peace that I'd still be there in spirit at least. Well, I was extremely embarrassed, shocked, & beyond pissed off when I saw the pics of my baby girl.

On her wrist wasnt sunshine but the worst looking YELLOW half-*** corsage I've ever seen!!! A couple half-dead roses, a huge YELLOW lily, some other half dead flowers with this huge YELLOW, yes, yellow again, ribbon on a cheap elastic band! His was worse, if possible, all YELLOW wilted, half-dead flowers, not even sure what they were besides just ugly! I called the florist 5/25/13 at 10:30am, a woman answered, rudely informing me that she was just an answering service & noone would be able to resolve this until Tues but she was familiar with my order.

She told me that she was familiar with my order though, odd for "just an answering service" which I stated to her, she responded then by telling me she was the owner...WHAT?!!!! She was a complete ***!!! She said sometimes they have to substitute things, ok...they never called or e-mailed me & a flower shop w/o even a red or pink rose, really, because Wal-mart carries bouquets of 'em, that they didn't even deliver to Akron, NY yet they took the order & charged me $10 per arrangement, $20 total delivery to the same address for both, & drove them the whole 15/20 miles to my kids house, once..why 2 charges for 1 delivery??? She asked me what I expected her to do about it, ummm, take your $10 worth of garbage & stick it up your ***, I want my $ back, she then said she'd go pick up the flowers from my girl & refund my $, extremely rude the whole time, no apology, nothing!

I paid $65 for half dead yellow flowers & knew she wasn't going to refund ***. My brother told me he went in on Valentine's Day, she didn't have a single rose, & was rude to him also! The best part, on her site, enchantedflorist.com, she has a 100% guarantee, also substitutions may be made only in color not flower type, etc. SO NOT TRUE IN MY CASE!!!

The prom was on Fri, I called Sat. am, she asked me why I didn't come in on Fri night, are you serious??? I LIVE IN FLORIDA or I gladly would've gone in, trust me...plus she told me noone was there to help in the 1st place, ha, just her, the OWNER!!!! Sorry, long story, in the end, she hung up on me, no apology, no refund, & no pick-up of those ugly, now dead after only 2days, nasty flowers!!!

Buyer beware!!!!Go through FTD.com, they were amazing after I informed them of this womans behavior who's representing FTD

Review about: Corsage Flowers.

You May Also Like

Avasflowers - The damaged my reputation and embarrassed me in my community Avasflowers "...The flowers weren't right, they weren't open, they were all gnarly looking, and the balance/design was all wrong..." Read more Avasflowers - Do NOT order from this pathetic flower company!!! Avasflowers "My son is deployed so asked me to get his wife roses for their 1st year anniversary. First picture is what I ordered for 79.93! Next 4 pictures is what..." Read more Indian Gifts Portal - Defective Sarees (Bought for Rakhi Festival) Indian Gifts Portal "I bought 3 Qty Saree on 10 August 2016 for Raksha bhandhan festival, 16 August 2016 delivered to Mumbai my home town, but unfortunately when my parents are opened the..." Read more From You Flowers - Roses Flowers Review From You Flowers "They screwed up an order of daffodils that I sent to my fiancé, and sent me an apologetic $20 gift certificate that I then used to buy a dozen roses...." Read more Denver Mattress Company - Has been great ...now deflated Denver Mattress Company "We we're givin this mattress as a present several years ago and have loved using this product, up until several weeks ago I had to start occasionally adding air to..." Read more The Ashton Drake Galleries - Ashton Drake strikes again.. New/different excuse for not processing other orders, and doll review. The Ashton Drake Galleries "I originally left my first bad review for ADG due to them refusing to process my orders, after delivering the first order made. The excuse was "a discrepancy between my..." Read more Lenscrafters -  Don't use your hard earned $$$ on them Lenscrafters "They can make your glasses wrong and still not fix them. OUT THE GATE I noticed something on my lenses they assured me just clean it. Asked them for cleaner..." Read more Carid - Horrible, Horrible, Horrible Company. Stay Clear Carid "Horrible, Horrible Customer Service. Trying to ripp me off almost $1000 I purchased a carbon fiber trunk from them. After receving the product , I noticed it was badly warped...." Read more